Safe and Informed Betting

230mb's commitment to responsible gambling

Our goal is to ensure that fun never turns into a problem. At 230mb, every player's safety and wellbeing is our top priority.

For ages 21+ only
Our Policy

Why responsible gambling matters

Online casino and betting is a form of entertainment. But like any form of entertainment, if left unchecked it can have a negative impact on personal, family, and financial life. 230mb believes that the true condition for enjoying gambling is awareness and moderation.

We want you to come to 230mb with a smile, play within your means, and leave feeling satisfied. On this page we have brought together all the information and tools needed to make that path easier.

At 230mb, only individuals aged 21 or older may create an account and play games. This age verification rule is strictly enforced and forms the foundation of our responsible gambling policy.

Protection Tools

Stay in control

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and a set waiting period must pass before the limit can be increased.

Session Time Limit

Decide in advance how long you will play in one sitting. When the time is up, 230mb will automatically notify you and, if needed, end the session. This helps maintain a balance between gambling and real life.

Time-Out Break

Use the time-out feature if you want to take a temporary break for a few days or a few weeks. During this time you will not be able to log in or make deposits — a simple way to clear your head.

Loss Limit

Play will automatically stop once a set amount has been lost. Set this limit yourself — it is the most effective way to stay within your budget.

Reality Check

At regular intervals, a brief notification will appear letting you know how long you have been playing and how much you have won or lost in the session. Knowing the facts makes it easier to make the right decision.

Self-Exclusion

If you feel a break is not enough, self-exclusion allows you to fully deactivate your account for an extended period. The support team is always ready to help with this process.

Warning Signs

When to be careful

If you notice the signs below, it means gambling is crossing the line from entertainment into a problem. In that case, use 230mb's protection tools or get in touch with us.

Depositing beyond your means

Betting with money taken from living expenses, rent, or family responsibilities is a dangerous sign.

Chasing losses

Trying to recover losses by placing even larger bets after a defeat — this is a common pattern of problem gambling.

Losing track of time

Spending far more time gambling than planned and neglecting other responsibilities.

Impact on mood and relationships

Feeling excessive anger or frustration after a loss, or hiding gambling from family and friends.

Unable to stop gambling

Repeatedly returning despite trying to take a break, and feeling restless when not gambling.

Check Yourself

Assess yourself

Think through the questions below. If the answer to most of them is "yes", contact us or start using the protection tools.

Ask yourself

  • Am I spending more than my budget?
  • Are my family or friends worried about my gambling?
  • Am I gambling instead of working or studying?
  • Am I unable to control my anger after losing?
  • Am I gambling with borrowed money or debt?
  • Am I hiding my gambling from my family?
  • Have I tried to take a break but been unable to?
Support

How to get help

Live Chat Support

230mb's live chat is available seven days a week, 24 hours a day. Support is available in both Bengali and English. Submit any questions about responsible gambling or self-exclusion requests right here.

Email support

If you need privacy, contact us by email. Send your message to [email protected] — the team will respond as soon as possible. Requests for deposit limits or account deactivation can also be made by email.

Account Settings

After logging in, you can set deposit limits, session time limits, and time-outs directly in Account Settings. If you need any help, the support team is right there.

Age Limit

The 21+ age rule is strictly enforced

To open an account and play games at 230mb, you must be at least 21 years old. This rule exists to protect Bangladesh's younger generation from the potential harms of gambling.

Age is verified at registration. If you suspect an underage person is using a 230mb account, contact us — we will take immediate action.

Parents can use parental control software on family computers or devices to ensure that children cannot access 230mb or any other gambling site.

FAQ

Questions and answers about responsible gambling

After logging in to 230mb, go to Account Settings and select the deposit limit option under the "Responsible Gambling" section. You can set a daily, weekly, or monthly limit — any one of them or all at once. Lowering a limit takes effect immediately, but increasing it requires waiting a set period.

The self-exclusion period is determined at the time of the request. Your account cannot be reactivated before the set period ends. Once it ends, contact the support team to begin the reactivation process. This break is kept in place with your wellbeing in mind.

A time-out is a short-term break — typically for a few days to a few weeks. It is used when you want to take a brief rest. Self-exclusion is a longer-term and more serious step — it is taken when strict measures are needed to stop gambling.

Yes, the 230mb support team provides assistance in both Bengali and English. You can reach live chat seven days a week, 24 hours a day. To contact us by email, use [email protected].

If a family member is experiencing problems due to gambling, contact the 230mb support team directly. We can help you confidentially — guiding you on account verification and the steps that need to be taken.

230mb strictly enforces the 21+ rule and verifies age at registration. However, parents can add another layer of protection by using parental control software at home. If you become aware of a minor using a 230mb account, let us know immediately — we will take instant action.

Play safe, stay happy

230mb offers both entertainment and protection. Whether you play cricket, slots, or live casino — play responsibly.

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